GDPR

 

​General Data Protection

​Regulation (GDPR) Policy.

Information about Personal Information collected, stored and processed. Plus your rights.

The General Data Protection Regulation (GDPR) is concerned with the personal information about you that I collect, store, and share when you have counselling with me.

​Personal Information I will Collect.

  • Full Name.

  • Date of Birth.

  • Nationality.

  • Status.

  • Occupation.

  • Address.

  • Telephone number(s).

  • Email address.

  • Preferred Method of Contact.

    • If Telephone, permission to leave voicemail.

  • GP name and address.

  • Next of Kin and Contact Number.

  • Additional Information supplied by you, if any.

Assessment Information

  • Counselling History, including

    • Good/Bad Experience

    • Usefulness

    • Dislikes

  • Support including

    • relationships

    • confidants

  • Alcohol & Drug Usage.

  • Prescribed Medication.

  • Suicidal Thoughts

  • Difficulties, Current Issues

  • Goals, Expectation of Couselling.

  • Disability if any.

  • Additional Assessment Information should you state any.

  • Session Summary/Notes.

  • Emails.

  • Invoices.

​How I will store your Personal Information.

​Storage Methods.

  • Paper: written notes (described below).

  • Smartphone: Texts/call details will be deleted when no longer needed. Incoming Voicemail

is stored by my service provider. Voicemail will be automatically deleted after a few days.

  • Email: your email address and correspondence will be stored in my email account, currently Solvus Solutions on my ISP’s server. Message content will be stored there for a maximum

60 days. While on the server, they are password protected. These items will also be stored in

my Client Email Application on my laptop but message content and email address will be copied to password protected pdf file and deleted from the Client.

Written information will be kept under lock and key when not being used.

Electronic information will be kept in password protected encrypted files on my laptop and on storage media back up discs.

​Documents Held.

​Either paper or electronic …

  • Contact Sheet

  • Contract/Agreement

  • Assessment Record

  • Brief Session Notes

  • GDPR Agreement

  • Client Code (linking documents)

​Electronic…

  • Contact name & telephone

  • Email

​How I may Process/Share your Personal Information.

​Consultation.

I have a consultation (supervision) with another therapist qualified in this process every few weeks.

The consultation process is for my practice (rather than seeking instruction on working with you).

In order to protect your privacy, my consultant will not know you personally nor professionally. I will refer to you by your first name, and I may refer to your information verbally when it’s helpful to my professional processes.

​Therapeutic Will.

Your name and contact details will be shared with my Therapeutic Executor. This is so that you will

be contacted on the event of my death, should you still be in therapy with me.

​Emergencies.

If your health is in jeopardy (provided I have your consent) I may share your contact information with

an emergency healthcare service (e.g. Mental Health Crisis Team).

If I have become aware of your intent to cause harm to another person/organisation (e.g. terrorism),

the law may require that I inform an authority without seeking your permission. In such a situation,

the law may also require that I share your personal information without your knowledge (known as: whistle-blowing).

​Erasing your Information.

When we have finished working together, I will erase paper/electronic copies of your information & correspondence after seven years past the end of our working together. This is so that I have a

reference of our work in situations such as you returning to counselling in the future. After this time

has passed, I will shred the written information and delete all electronic information.

​Your Rights.

You have the following rights…

  • To be informed what information I hold (i.e. this document).

  • To see the information I hold about you (free of charge for the initial request).

  • To rectify any inaccurate or incomplete personal information.

  • To withdraw consent to me using your personal information.

  • To request your personal information be erased (though I can decline whilst the information is needed for me to practice lawfully & competently).

Page copyright Pamela Phillips, Solvus Solutions 2018.