Wrapping up residual post-flood problems here is revealing an Awful Truth.
Mom and I think differently.
She's had a variety of repair*men* in and I am expected to be present and attentive. (It's for the best, believe me.) But I am chronically tense from the whole "you can't change others, only yourself" gestalt when she is in conversation with a repair*man*.
These people are on the clock. Even if she is a valued / premium / favorite / plus / whatever customer and they are not actually billing her per minute, they still have other calls to make, and she has been bitching every minute that the appointment ahead of hers is running late. She does not -- She can not -- She will not -- CUT TO THE CHASE. She has to Tell a Story. And the story gets bigger and better with each rehearsal and retelling. She absolutely *can not* say something like, "This was installed in year XXXX. I've scheduled your recommended maintenance calls and never had any problems. But as of [date] it's been [clear, concise description of malfunction]. I've followed the troubleshooting instructions in the manual with [x remaining issues]. Do you need to know anything else before taking a look at it?"
Instead she tells a long, rambling, dramatic story full of completely irrelevant details, omitting crucial facts. I let her go through the Story once or twice, to which the repair*man* gives variations on the same reply; intervention any earlier is disregarded and the Story gets longer. Then, if needed I give him a bullet-point summary using the correct terms for equipment, problem, and troubleshooting attempted. She immediately jumps back in and re-launches the Story, adding little giggly footnotes like, "We read the manual again and again, but we just couldn't make any sense of it. We're just not very good at this sort of thing. I'd hate to think I broke it because I'm just not very mechanical... My husband always took care of these things, but of course when it was installed, he [did something wrong] and I said [blah blah blah]..."
If I have done any troubleshooting, she interrupts me to give her own description, avoiding proper terminology and with an additional story about how she felt about my work. Then the coup de grâce, dismissing my troubleshooting: "or is that just women's logic - hahahahahaha." She may add a left-handed compliment to my "mechanical" skills, but immediately dismisses them and adds a list of her own, superior talents. Like long-range planning.
Now I am seething. SEETHING. And not hiding it gracefully. As she begins another flirtatious recitation of the sort that her children would have been smacked for blabbing as an attention-getting device and further diminishes *our* intelligence and *our* abilities, inside I start screaming, "Shut the #@% up!"
For the most part, things are going very well here, and I have to give her major props for putting up with *my* foibles. But this is driving me CRAZY.
Afterwards, I have to hear a million repetitions of The Story, now embellished with exciting details of the repair*man*s visit, inflicted multiple times on me, personally, and in overheard, very loud telephone conversations with her cronies.
GAHHHHHH!!!!!!
Any suggestions on either reaching inner peace [and not the email version a friend just serendipitously sent!] with Accepting What I Cannot Change, or ways to "assist" her with learning new ways to interact with professionals providing a technical service on the clock, not here to flirt with her on an extended social call.
Yes, I am choking hard on my own glib advice to some of the rest of you with ... MOTHERS.
Mom and I think differently.
She's had a variety of repair*men* in and I am expected to be present and attentive. (It's for the best, believe me.) But I am chronically tense from the whole "you can't change others, only yourself" gestalt when she is in conversation with a repair*man*.
These people are on the clock. Even if she is a valued / premium / favorite / plus / whatever customer and they are not actually billing her per minute, they still have other calls to make, and she has been bitching every minute that the appointment ahead of hers is running late. She does not -- She can not -- She will not -- CUT TO THE CHASE. She has to Tell a Story. And the story gets bigger and better with each rehearsal and retelling. She absolutely *can not* say something like, "This was installed in year XXXX. I've scheduled your recommended maintenance calls and never had any problems. But as of [date] it's been [clear, concise description of malfunction]. I've followed the troubleshooting instructions in the manual with [x remaining issues]. Do you need to know anything else before taking a look at it?"
Instead she tells a long, rambling, dramatic story full of completely irrelevant details, omitting crucial facts. I let her go through the Story once or twice, to which the repair*man* gives variations on the same reply; intervention any earlier is disregarded and the Story gets longer. Then, if needed I give him a bullet-point summary using the correct terms for equipment, problem, and troubleshooting attempted. She immediately jumps back in and re-launches the Story, adding little giggly footnotes like, "We read the manual again and again, but we just couldn't make any sense of it. We're just not very good at this sort of thing. I'd hate to think I broke it because I'm just not very mechanical... My husband always took care of these things, but of course when it was installed, he [did something wrong] and I said [blah blah blah]..."
If I have done any troubleshooting, she interrupts me to give her own description, avoiding proper terminology and with an additional story about how she felt about my work. Then the coup de grâce, dismissing my troubleshooting: "or is that just women's logic - hahahahahaha." She may add a left-handed compliment to my "mechanical" skills, but immediately dismisses them and adds a list of her own, superior talents. Like long-range planning.
Now I am seething. SEETHING. And not hiding it gracefully. As she begins another flirtatious recitation of the sort that her children would have been smacked for blabbing as an attention-getting device and further diminishes *our* intelligence and *our* abilities, inside I start screaming, "Shut the #@% up!"
For the most part, things are going very well here, and I have to give her major props for putting up with *my* foibles. But this is driving me CRAZY.
Afterwards, I have to hear a million repetitions of The Story, now embellished with exciting details of the repair*man*s visit, inflicted multiple times on me, personally, and in overheard, very loud telephone conversations with her cronies.
GAHHHHHH!!!!!!
Any suggestions on either reaching inner peace [and not the email version a friend just serendipitously sent!] with Accepting What I Cannot Change, or ways to "assist" her with learning new ways to interact with professionals providing a technical service on the clock, not here to flirt with her on an extended social call.
Yes, I am choking hard on my own glib advice to some of the rest of you with ... MOTHERS.